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FAQs
When our team is out of the office, dealing with an IT emergency can be difficult. However, now that all of your IT questions and queries are answered at your fingertips, this is the least of your concerns. Our simple to follow FAQs will help you tackle any tech-related issues you may encounter, and will turn you into a tech genius in no time!
My Outlook emails are only displaying 12 months worth of emails – How do I change this?
A common issue many people face when using the newest version of outlook is that their inbox only shows any emails less than 12 months old. This can be quite difficult, especially when you have an important email you need to dig up from over a year ago. 1. Sign in to your Outlook account… Read More »My Outlook emails are only displaying 12 months worth of emails – How do I change this?
How to Reset Network Settings in Windows 10
If your computer is having trouble connecting to your WI-FI or Bluetooth it may be time to reset your network settings in Windows 10. 1. Go to the Start Menu, and click on the settings icon. Once in the Windows Settings, select "Network & Internet." 2. Click on "Status" from the left navigation pane and… Read More »How to Reset Network Settings in Windows 10
How to Power Cycle a Device
1. To Power Cycle your device, turn off or unplug the device 2. Wait at least 30 Seconds. 3. Plug in your device or turn it back on and you're all set! You've successfully power cycled your device. If you're resetting an internet device, it may take a little longer to reconnect.
How do I replace a disk in my ReadyNAS?
When your disk fails, your ReadyNAS system will send an email and status message, stating that you will need to replace your disk. Because your system supports hot-swap bays, you won't need to turn off your system when replacing a disk, allowing you to replace with ease. 1. Press the disk tray release latch. This… Read More »How do I replace a disk in my ReadyNAS?
How do I perform an OS reinstall on my ReadyNAS 102, 202, 212 or 312?
The OS reinstall on your ReadyNAS device is extremely useful when your system crashes and corrupts some files, as it will reinstall the OS and also resets some settings on your storage system. Unlike a Factory reset, it will not wipe any of your data, and won't reset all settings back to how they originally… Read More »How do I perform an OS reinstall on my ReadyNAS 102, 202, 212 or 312?
How do I access the boot menu on my ReadyNAS 422, 424, or 524X?
1. Turn your system off and press and hold the reset button. The reset button can be a little hard to reach, so we advise using a straightened paper clip or any other sharp object. 2. While holding the reset button, press the power button. Continue to press the reset button until a boot menu… Read More »How do I access the boot menu on my ReadyNAS 422, 424, or 524X?
How to Transfer Calls on Your Yealink Handset
There are three ways to transfer a call using your Yealink Handset: How to Carry out a Blind Transfer 1. Press the Transfer Key on your Yealink Handset and this will place the caller on hold. 2. Either: 3. Once you have chosen the desired contact, press the Transfer button again. How to carry out… Read More »How to Transfer Calls on Your Yealink Handset
How to Transfer Calls Using Your Yealink DECT Phone
There are three ways to transfer a call using your Yealink DECT phone: 1. Blind Transfer: This is when you directly transfer the call without calling the extension beforehand. 2. Semi-attended Transfer: A semi-attended Transfer transfers a call to another extension while the extension is ringing. 3. Attended Transfer: This is when you call the extension prior to… Read More »How to Transfer Calls Using Your Yealink DECT Phone
How to Add Outlook Emails to Your iPhone
Adding your Outlook emails to your iPhone is a seamless way to stay connected on the go. Read this step-by-step to find out more! How to Set up Emails With The Outlook App on iPhone 1. Open up the Outlook App on your iPhone. If you have not downloaded it yet, you can download it… Read More »How to Add Outlook Emails to Your iPhone
How to Check Which Version of Windows You Have
If your computer running a little slower than usual or experiencing a bug, it may be time to check the version of your Windows and see if you are on the latest version. 1. Open up the Start menu, and click on settings. 2. Once in the settings menu, click on 'System'. 3. Then click… Read More »How to Check Which Version of Windows You Have
How to See System Uptime
System Uptime is how long a system has been on without a restart. There are 3 main ways how you can check your system uptime. How to see System Uptime from Task Manager 1. Click on the 'Start Menu' and open up Task Manager. 2. Select the 'Performance' tab at the top and you will… Read More »How to See System Uptime
How to Add a Printer to Your Windows 10 Device Via IP Address
2. Then click on 'Printers & scanners' and click on 'Add a printer of scanner'. Once you have clicked it, wait for the 'The printer that I want isn't listed' option. 3. Once you've clicked on the link, a window will pop up with a range of options. One of which will be 'Add a… Read More »How to Add a Printer to Your Windows 10 Device Via IP Address
How to Add a Shared Mailbox Onto the Outlook App
If you use a shared mailbox, you can access the mailbox using your phone via the Outlook app. 1. Open up the Outlook app and click 'Inbox' at the top. 2. Go into 'settings'. 3. There will be an option to 'Add Email Account'. Once you've clicked on that, there will be a pop up… Read More »How to Add a Shared Mailbox Onto the Outlook App
How to Set up a VPN in Windows 10
Setting up a Virtual Private Network (VPN) in Windows 10 is a simple process that can help secure your internet connection and protect your online privacy. A VPN can also allow you to access geo-restricted content and bypass censorship. In this guide, we will walk you through the steps to set up a VPN in… Read More »How to Set up a VPN in Windows 10
How to Transfer a Call on Your Yealink T46
There are two types of Transfers which you can do, there is either a Blind Transfer or an Attended Transfer Blind Transfer: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination Attended Transfer: An attended transfer is a… Read More »How to Transfer a Call on Your Yealink T46
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