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Apple vs Android

Compare Apple and Android devices across key areas like security, cost, integration, device management, and app development to make the right choice for their needs.

Which is better for business security?

Apple (iOS) has long been praised for its security. With a tightly controlled ecosystem, strict app approval, and regular security updates pushed straight to all devices, Apple’s approach reduces risk from day one. It’s designed to work the same across all devices, which keeps security consistent. Android, on the other hand, is open-source and used… Read More »

Which platform is more cost-effective for small businesses?

Android offers more options across a wide price range, including very affordable handsets that still support business apps and features. This makes it easier for businesses with tight budgets or larger teams to equip staff without overspending. Apple devices cost more upfront, but they tend to receive software support for longer, have a strong resale… Read More »

Which ecosystem integrates better with business tools?

Apple’s ecosystem is seamless—if you already use Macs, iPads, or iCloud, then iPhones will fit right in. Features like Handoff, AirDrop, and Notes syncing across devices can boost productivity for small teams. Android works incredibly well with Google Workspace (formerly G Suite), making it ideal for businesses already using Gmail, Google Drive, or Google Meet.… Read More »

Is device management easier on Apple or Android for small teams?

Apple Business Manager makes it easy to manage multiple devices at once. You can set up security policies, install apps remotely, and enforce controls without needing each phone in hand. For businesses using all Apple gear, it’s a centralised and straightforward solution. Android offers Android Enterprise, which is flexible and supports a wide range of… Read More »

Which platform is better for custom app development?

Android is more developer-friendly. It allows apps to be created and installed outside of the official Play Store, which makes it ideal for businesses building internal tools or testing ideas quickly. The open nature of Android also makes it easier to integrate with niche hardware or systems. Apple, while more restrictive, ensures a high-quality user… Read More »

Comparing Different Website Platforms

Choosing the right website platform is crucial for any small business, whether you're launching your first site or upgrading an existing one, the platform you pick will shape how your site looks, performs and grows.

Which is better for small business websites: WordPress, Wix, IONOS or Shopify?

That depends on what your business needs most – flexibility, speed, simplicity or e-commerce. WordPress is the most flexible of the bunch. It’s ideal if you want full control over your site’s design and function, or if you’re planning to grow significantly. With thousands of themes and plugins available, it’s scalable and customisable – but… Read More »

What are the main pros and cons of WordPress for business websites?

Pros: Cons: WordPress is best if you want long-term scalability and don’t mind managing the back end (or have someone to do it for you).

Is Wix professional enough for a business website?

Yes, especially for small businesses that want a quick and easy way to get online. Pros: Cons: Wix is great for local shops, trades, creatives and sole traders. It’s not as flexible as WordPress, but it gets the job done quickly and looks professional.

Is Wix professional enough for a business website?

IONOS works well if you need a straightforward, cost-effective site with decent performance – but it’s not as intuitive as Wix or as customisable as WordPress. Pros: Cons: It’s a solid option if you just need a no-frills site that stays online reliably.

Is Shopify only good for e-commerce, or can businesses use it for other types of sites too?

Shopify is built specifically for selling products online, and it does that extremely well. But if you’re not selling goods, it’s probably not the right tool. Pros: Cons: Unless your core business is online sales, you’re better off with WordPress or Wix.

Cyber Security Concerns

Cyber threats aren’t just a big business problem, small and medium-sized businesses are now prime targets for phishing, ransomware, and data breaches. Let’s explore the key concerns and how the right tools, training, and support can keep your business protected.

How likely is a small business to experience a cyberattack?

Answer: Very likely. In fact, nearly half of all cyberattacks globally now target small and medium-sized businesses (SMBs) with fewer than 1,000 employees. In 2023 alone, 43% of cyberattacks were directed at small businesses, and UK government reports show that almost 50% of UK businesses experienced a cyber breach in the past year. These statistics… Read More »

Are small businesses really prime targets for cybercriminals?

Answer: Absolutely. While high-profile breaches make headlines, cybercriminals are increasingly focusing on smaller businesses, which often have fewer resources and weaker security systems. This makes SMBs ideal targets. Consider this: Attackers see smaller organisations as a way to make quick gains with less resistance. If your business isn’t actively defending against threats, you may already… Read More »

How much damage can a cyberattack do to a small business?

Answer: The consequences can be financially and operationally devastating. On average, a cyberattack costs an SMB over $25,000, but in many cases, the damage goes far beyond the immediate financial loss. Ransomware attacks, for example, have caused 75% of affected small businesses to suffer significant operational disruption—halting work, losing customer trust, and delaying services. Worryingly,… Read More »

Do small businesses take cybersecurity seriously enough?

Answer: Not always. Despite the growing risk, around 50% of SMBs still have no cybersecurity policy or budget in place. Many owners assume they’re too small to be a target, with nearly 60% believing their business isn’t at risk. This underestimation leads to gaps in protection: It’s clear that while the threats are growing, the… Read More »

Can small businesses realistically defend themselves from cyber threats?

Answer: Yes—absolutely, but it requires the right approach and commitment. Small businesses don’t need huge budgets to make a big impact. Even basic cybersecurity measures can significantly reduce risk: At Edmondson’s IT Services, we help businesses take proactive steps to secure their systems. Our IT Health Checks, robust firewall solutions, and enterprise-grade antivirus protection are… Read More »

How To Protect Yourself From Scam Emails

Scam emails are a major threat to businesses, often designed to trick employees into revealing passwords or downloading harmful software. This guide explains how to spot suspicious messages, what to do if a phishing link is clicked, and why quick action is vital. Learn about the risks, red flags to watch for, and practical steps to reduce your chances of falling victim. From scam prevention tips to incident response advice, it’s all here to help protect your business and data.

What Happens if an Employee Clicks a Phishing Link

Scam Emails Email scams are one of the most common cybersecurity threats faced by businesses today. From phishing emails to malware attachments, scammers are constantly evolving their tactics to trick employees into revealing sensitive information or compromising systems. Learning how to spot, avoid and respond to scam emails is crucial for protecting your business and… Read More »

How to Spot Scam Emails Before Clicking Anything

Modern scam emails can look incredibly convincing, often mimicking well-known companies or even internal colleagues. But there are still some common signs that could help you spot the fakes before you click on them. If anything about the email seems off, it’s best to double-check. Contact the company or person directly using a known number… Read More »

What to Do if You Think You’ve Been Targeted

Modern scam emails can look incredibly convincing, often mimicking well-known companies or even If you suspect you’ve received a phishing email or been the target of a scam you should follow these simple steps: If you or a colleague has already clicked a link or entered sensitive details, act fast. Change passwords, enable multi-factor authentication… Read More »

Why Scam Emails Work And How To Keep Yourself Safe

Scammers rely on two things: human error and exposure. Often, it isn’t technical weaknesses but small lapses in attention or outdated habits that create risk. One of the most common issues is the use of business email addresses for personal use, newsletters, or websites. These addresses are easily scraped by bots and added to spam… Read More »

The End of Windows 10

Microsoft has announced that support for Windows 10 will officially end on 14th October 2025. This means that Microsoft will no longer provide updates, security patches or technical support for the operating system. While your computer will still function after this date, using an unsupported operating system comes with increased risks and potential compatibility issues.

How Will the End of Windows 10 Support Affect My Computer?

Microsoft has announced that support for Windows 10 will officially end on 14th October 2025. This means that Microsoft will no longer provide updates, security patches, or technical support for the operating system. While your computer will still function after this date, using an unsupported operating system comes with increased risks and potential compatibility issues.… Read More »

Will My Computer Still Work After Windows 10 Support Ends?

Yes, your computer will continue to function after 14th October 2025, but using an unsupported operating system comes with increasing risks and limitations. Increased Security Risks Once Microsoft stops providing security updates, Windows 10 will become an easy target for hackers. Cybercriminals often take advantage of unsupported operating systems because any security flaws they discover… Read More »

What Are My Options Before Support Ends?

If you are still using Windows 10, it is important to start planning your next steps before the support deadline. Upgrade to Windows 11 The most straightforward solution is to upgrade to Windows 11, which will continue to receive security updates and feature improvements. Windows 11 is designed to be faster, more secure, and optimised… Read More »

How to Check If Your PC Can Run Windows 11

Before upgrading, you should check whether your computer meets the system requirements for Windows 11. Microsoft provides a PC Health Check Tool, which can be downloaded from their website. This tool will scan your system and inform you whether your device is compatible with Windows 11 or if upgrades are needed. Key system requirements for… Read More »

What Should Businesses Do?

Businesses should take a proactive approach to transitioning away from Windows 10. The best strategy is to start planning now to avoid last-minute disruptions. Steps to consider include: For businesses with multiple devices running Windows 10, a structured migration plan will help minimise downtime and security risks. How Edmondson’s IT Services Can Help At Edmondson’s… Read More »

WordPress

At Edmondson's IT Services, all our websites are built using WordPress, therefore our specialists are well-versed in the CMS platform. Here are some step-by-step guides to help you better navigate the platform.

How to Find What Plugins and Theme a WordPress Website is Using

When browsing a WordPress website, it can be really helpful to discover what plugins and theme are being used. Knowing this information can give you insights into the functionality and design of the website, helping you make informed decisions for your own projects. Luckily, there are several ways to find out what plugins and theme… Read More »

How to Serve Images in Next-gen Formats on Your WordPress Website

Having an optimised website is important for attracting and retaining visitors. One effective way to enhance your website's performance is by serving images in next-gen formats, such as WebP and AVIF. These modern image formats offer better compression and quality compared to traditional formats like JPEG and PNG. This improves your website's speed and user… Read More »

How to Downgrade WordPress to an Older Version

WordPress is constantly evolving with new updates being released frequently. However, there may be instances where you need to downgrade WordPress to an older version. This could be due to compatibility issues with plugins or themes, or simply because you prefer an older version. Here is a step-by-step guide on how to downgrade WordPress to… Read More »

How to Find Your WordPress RSS Feed URL

Finding your WordPress RSS Feed URL is important for sharing your content and integrating it with other services. The RSS feed provides a standardised format for your content, enabling readers and services to stay updated with your latest posts. WordPress automatically generates an RSS feed, making it straightforward to find. Here’s how to find and… Read More »

How to Change a Page URL in WordPress

Changing a page URL in WordPress is essential for making your website's links more user-friendly, improving SEO, or correcting mistakes. The process is straightforward but can vary slightly depending on whether you’re using the Classic Editor or the Gutenberg Editor (Block Editor). Here’s a step-by-step guide to help you change a page URL in WordPress.… Read More »

Backups and Security

At Edmondson's IT Services, we believe Backups and Security should be a priority for many businesses regardless of size.

How do I replace a disk in my ReadyNAS?

When your disk fails, your ReadyNAS system will send an email and status message, stating that you will need to replace your disk. Because your system supports hot-swap bays, you won't need to turn off your system when replacing a disk, allowing you to replace with ease. 1. Press the disk tray release latch. This… Read More »

How do I perform an OS reinstall on my ReadyNAS 102, 202, 212 or 312?

The OS reinstall on your ReadyNAS device is extremely useful when your system crashes and corrupts some files, as it will reinstall the OS and also resets some settings on your storage system. Unlike a Factory reset, it will not wipe any of your data, and won't reset all settings back to how they originally… Read More »

How do I access the boot menu on my ReadyNAS 422, 424, or 524X?

1. Turn your system off and press and hold the reset button. The reset button can be a little hard to reach, so we advise using a straightened paper clip or any other sharp object. 2. While holding the reset button, press the power button. Continue to press the reset button until a boot menu… Read More »

How to Password Protect Files on Your Computer

Protecting your files with a password is a key way to keeping your important data safe. For Windows users, you can use the built-in encryption feature called BitLocker. Here is a step-by-step guide on how to password protect files on your computer: 1. Choose the files or folders you want to protect. 2. Right-click on… Read More »

How to Turn on Ransomware Protection on a Windows Device

Safeguarding your Windows device against ransomware attacks is crucial to prevent malicious software from encrypting your files and holding them hostage. Enabling Ransomware Protection through Windows Security is a built-in feature that helps protect your files. Follow these steps to set it up: Turn on Ransomware Protection 1. Click the Start Button> Click on the… Read More »

How to Password Protect a ZIP File

Securing your ZIP files with a password is great for maintaining data privacy, especially when sharing sensitive information online or storing it in shared locations. Here’s how you can do it on Windows and macOS. For Windows Users 1. Choose the ZIP file you want to protect. 2. Right-click on the file or folder you… Read More »

How To Delete Your Password History on Google Chrome

Deleting your password history on Chrome is important for maintaining your online security and privacy. It reduces the risk of unauthorised access to your accounts and improves your browsing safety. Here is a step-by-step guide on how to delete your password history on Google Chrome. Deleting Your Password History 1. Open the Chrome browser on… Read More »

How to Encrypt Your Emails in Gmail

When you encrypt your emails in Gmail, it makes sure your communications remain private and secure. Gmail offers transport layer security (TLS) for emails sent between Gmail users, which encrypts emails during transmission but not end-to-end. For more robust encryption, consider using third-party tools like PGP (Pretty Good Privacy) or S/MIME (Secure/Multipurpose Internet Mail Extensions).… Read More »

How to Back Up and Restore Your Windows 10 Device

Backing up your Windows 10 device is important to prevent data loss in case of hardware failure, malware attack, or accidental file deletion. Here’s how you can effectively back up your Windows 10 Device: Back Up Your Windows 10 Device 1. Go to Control Panel > System and Security > Backup and Restore (Windows 7).… Read More »

General IT Support

At Edmondson's IT Services, our IT Support is specifically designed so that you do not have to worry about IT issues. This is why we have compiled a couple of guides to help you with this.

How to Reset Network Settings in Windows 10

If your computer is having trouble connecting to your WI-FI or Bluetooth it may be time to reset your network settings in Windows 10. 1. Go to the Start Menu, and click on the settings icon. Once in the Windows Settings, select "Network & Internet." 2. Click on "Status" from the left navigation pane and… Read More »

How to Power Cycle a Device

1. To Power Cycle your device, turn off or unplug the device 2. Wait at least 30 Seconds. 3. Plug in your device or turn it back on and you're all set! You've successfully power cycled your device. If you're resetting an internet device, it may take a little longer to reconnect.

How to Check Which Version of Windows You Have

If your computer running a little slower than usual or experiencing a bug, it may be time to check the version of your Windows and see if you are on the latest version. 1. Open up the Start menu, and click on settings. 2. Once in the settings menu, click on 'System'. 3. Then click… Read More »

How to See System Uptime

System Uptime is how long a system has been on without a restart. There are 3 main ways how you can check your system uptime. How to see System Uptime from Task Manager 1. Click on the 'Start Menu' and open up Task Manager. 2. Select the 'Performance' tab at the top and you will… Read More »

How to Add a Printer to Your Windows 10 Device Via IP Address

2. Then click on 'Printers & scanners' and click on 'Add a printer of scanner'. Once you have clicked it, wait for the 'The printer that I want isn't listed' option. 3. Once you've clicked on the link, a window will pop up with a range of options. One of which will be 'Add a… Read More »

How to Set up a VPN in Windows 10

Setting up a Virtual Private Network (VPN) in Windows 10 is a simple process that can help secure your internet connection and protect your online privacy. A VPN can also allow you to access geo-restricted content and bypass censorship. In this guide, we will walk you through the steps to set up a VPN in… Read More »

How to Switch a Windows Device Out of S Mode

"S Mode" in Windows refers to a restricted mode for your Windows machine which is aimed to improve security and simplicity, especially for schools and businesses. When your device is in S mode, it can only run apps from the Microsoft Store, which prevents users from installing software from other sources. This helps reduce the… Read More »

How to Get Rid of the Black Borders Around My Screen?

Black borders around your screen can oftentimes be a distraction you don't need while working. Here are a couple of things you can try to get rid of this issue: 1. Check Display Settings: First, check your display settings to ensure that your screen resolution is set correctly. To check this, head to your Windows… Read More »

How to Delete Cookies in Google Chrome

1. Open up Google Chrome on your computer. 2. Click on the three-dot menu icon at the top right corner of your browser window. From the dropdown menu, select Settings. 3. In the Settings tab, scroll down and click on Privacy and security>Clear browsing data. 5. A pop-up will appear. Click the Cookies and other… Read More »

How to Check How Much RAM You Have on a Windows Computer

Definition of RAM: RAM, also known as Random Access Memory, refers to your device's short-term data storage, where your device's current memory is stored. It cannot store permanent data, so the minute you close your computer, all the data stored will be lost. How to Check How Much RAM You Have: Using Task Manager: Using… Read More »

How to Disable Chrome Notifications

If you are tired of receiving constant notifications from Chrome and want to disable them, the process is actually quite simple. Here is a step-by-step guide on how to disable Chrome notifications: 1. Open up your Chrome browser and click on the three vertical dots located in the top right corner. This will open a… Read More »

How to Stop Spam Emails

Spam emails. We all hate them, don't we? They clutter our inboxes, waste our time, and can even pose a security risk. This is why we're here to share some methods to help you put an end to those spam emails once and for all. We'll also share some email best practices to help you… Read More »

How to use System Restore on Windows 10 and Windows 11

System Restore is a powerful tool that allows users to revert their system files, settings, and programs to a previous point. This feature is handy when dealing with system malfunctions, software conflicts, or after installing updates that cause system instability. Here is a step-by-step guide on how to use System Restore on Windows 10 and… Read More »

What to do if Your PC Overheats

PC overheating can be a common issue, especially during hot summer months or if your computer is not properly ventilated. If you notice your PC getting unusually hot to the touch or if it shuts down unexpectedly, it may be overheating. Here are some steps you can take when your PC overheats. To find out… Read More »

How to Open Windows Device Manager

Opening the Windows Device Manager is great for troubleshooting hardware issues, updating drivers, or managing connected devices. There are various ways to access the Device Manager, and understanding these methods can be beneficial in different scenarios. Follow this step-by-step guide to learn how to open Windows Device Manager. To find out more visit our FAQs page!… Read More »

Phones and Internet

Our Phones and Internet have a bunch of useful features that can help make your day-to-day life a lot easier. Here are a couple of guides to help with this.

How to Transfer Calls on Your Yealink Handset

There are three ways to transfer a call using your Yealink Handset: How to Carry out a Blind Transfer 1. Press the Transfer Key on your Yealink Handset and this will place the caller on hold. 2. Either: 3. Once you have chosen the desired contact, press the Transfer button again. How to carry out… Read More »

How to Transfer Calls Using Your Yealink DECT Phone

There are three ways to transfer a call using your Yealink DECT phone: 1. Blind Transfer: This is when you directly transfer the call without calling the extension beforehand. 2. Semi-attended Transfer: A semi-attended Transfer transfers a call to another extension while the extension is ringing. 3. Attended Transfer: This is when you call the extension prior to… Read More »

How to Transfer a Call on Your Yealink T46

There are two types of Transfers which you can do, there is either a Blind Transfer or an Attended Transfer Blind Transfer: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination Attended Transfer: An attended transfer is a… Read More »

How to Transfer a Call on Your Yealink T31P

There are two types of transfers which you can do on your Yealink T31P; Blind Transfer and Attended Transfer Blind Transfer: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination Attended Transfer: An attended transfer is a transfer… Read More »

How to Transfer a Call Using Your Yealink T48U

There are two types of transfers which you can do on your Yealink T48U; Blind Transfer and Attended Transfer: Blind Transfer: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination Attended Transfer: An attended transfer is a transfer… Read More »

How to Change Your WiFi Router Password

Changing your WiFi router password is a crucial step in maintaining the security of your home network. Here is a step-by-step guide on how to change your WiFi router password: 1. Make sure your computer or mobile device is connected to your WiFi network. 2. Open a web browser and type the router's IP address… Read More »

How to Share WiFi Passwords on Windows 10

Sharing your WiFi password on Windows 10 can be very convenient when you have guests who need to connect to your network. Instead of writing down the password or telling each person individually, read this guide to find out how to share WiFi passwords on Windows 10: Method 1: Displaying the WiFi Password Directly from… Read More »

Microsoft 365

At Edmondson's IT Services, we provide a range of Microsoft 365 services. Here are a couple of guides that can help you with any questions you may have.

My Outlook emails are only displaying 12 months worth of emails – How do I change this?

A common issue many people face when using the newest version of outlook is that their inbox only shows any emails less than 12 months old. This can be quite difficult, especially when you have an important email you need to dig up from over a year ago. 1. Sign in to your Outlook account… Read More »

How to Add Outlook Emails to Your iPhone

Adding your Outlook emails to your iPhone is a seamless way to stay connected on the go. Read this step-by-step to find out more! How to Set up Emails With The Outlook App on iPhone 1. Open up the Outlook App on your iPhone. If you have not downloaded it yet, you can download it… Read More »

How to Add a Shared Mailbox Onto the Outlook App

If you use a shared mailbox, you can access the mailbox using your phone via the Outlook app. 1. Open up the Outlook app and click 'Inbox' at the top. 2. Go into 'settings'. 3. There will be an option to 'Add Email Account'. Once you've clicked on that, there will be a pop up… Read More »

Understanding Your Microsoft 365 Invoice

Here is an example of one of our customer’s invoices to help you better understand how Microsoft 365 licence works. It’s important to note that your Microsoft 365 invoice reflects a pro-rata calculation for the licenses you hold. Any changes made to your license before the end of your license renewal month can impact your… Read More »

How to fix OneDrive Sync Issues (Including Sharepoint)

1. Before you start troubleshooting, make sure Microsoft OneDrive is running smoothly without any interruptions. You can check its status by visiting the Microsoft 365 Service Status page or by looking at the OneDrive status icon in your system tray (Windows). 2. Make sure you're using the latest version of OneDrive. Updates usually come with… Read More »

How Can I Recover Deleted Items or Documents in SharePoint?

Accidentally deleting items or documents in SharePoint is not uncommon. When this happens, it can be a stressful situation, especially if the deleted items are critical to your work. Fortunately, SharePoint offers features that allow you to recover deleted items and documents, giving you peace of mind and ensuring that your important data is not… Read More »

How to Set Up a Newsletter in SharePoint

SharePoint is a powerful tool that allows businesses to create and manage newsletters within their intranet environment. With SharePoint, you can increase your collaboration, and automate mundane processes. One key feature of this powerful tool is the ability to create engaging newsletters that help keep employees informed. In this step-by-step guide, we will walk you… Read More »

How to Encrypt Emails in Outlook

Encrypt Emails in Outlook

How to Recall an Email in Outlook

Have you ever sent an email in Outlook only to realise you made a mistake after hitting send? Don't worry, you can recall that email before it's too late. Recalling an email in Outlook is a useful feature that allows you to retract an email message that has been sent. Whether you accidentally sent the… Read More »

How to Download an Email in Outlook

How to Backup Emails in Outlook

It is important to regularly backup your emails to prevent any data loss in case of unexpected incidents. Here is a step-by-step guide on how to backup emails in Outlook to ensure that your emails are securely backed up and easily accessible whenever you need them. There are several methods for backing up your emails.… Read More »

How to Attach an Email to an Email in Outlook

Attaching an email to an email in Outlook can be a useful feature when you need to share multiple email conversations with someone. Here are a couple of ways you can do this in Outlook. Insert Outlook Item Manually Saving the Email Drag and Drop To find out more visit our FAQs page!

How to Create and Add an Email Signature in Outlook

Creating and adding an email signature in Outlook is a simple process that can help give your emails a professional touch. Follow these easy steps to create and add a personalised signature to your Outlook emails. To find out more visit our FAQs page! Create Email Signature in Outlook 1. Open Outlook> Click on the "File"… Read More »

How to Create Out-of-Office Reply in Outlook

Out-of-office replies in Outlook are particularly useful when you are on annual leave, attending a networking event, or simply out of the office for an extended period of time. By setting up an Out-of-office reply in Outlook, you can let your colleagues and clients know that you are unavailable and provide them with an alternative… Read More »

How to Send Automatic Emails in Outlook Using Outlook Rules

Setting up automatic emails in Outlook can be a great way to save time and stay on top of important communications. Here's a step-by-step guide on how to set up automatic emails in Outlook. 1. Start by creating a new email message to set up your automatic emails in Outlook. This will be the template… Read More »

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