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professional & reliable


Based in West Yorkshire, Edmondson's IT Services provide IT support services to small to medium-sized businesses across the UK. We understand that having a well structured IT infrastructure sets a great foundation for your business.

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how can Edmondson's IT help

Our IT support services are specifically designed so that you do not have to worry about IT issues.


We don't believe in "one size fits all". That's why we tailor our IT support to your needs. Whether that's a call once a day or month you will know you are getting the service that is right for you.


Using our remote management, maintenance and monitoring systems, we’re able to get up-to-the-minute status reports of your IT infrastructure.


With our EMMA monitoring system we’ll be alerted to, and act upon a number of potential issues. This allows us to fix many causes of downtime before they even happen.


Our goal is to ensure any issues are dealt with quickly. We have a two-hour response window for any faults or requests that are raised, we aim for a full resolution within four hours.


We’re dedicated to ensuring your IT works for you, which is why we offer a FREE IT health check. We provide an assessment on your infrastructure to ensure smooth operations.


Does your business rely on software that no longer exists? We will support your business by maintaining legacy software and hardware, to helping find an upgrade path that suits you.

IT Support, Edmondson's IT Services

supporting IT needs

Our internal applications and monitoring systems will identify and prevent IT issues before they have already impacted. Whether you need a hands-on approach, or just the comfort of knowing that your IT systems are working accordingly, we’re only a phone call away.

As an IT support company, our support services are designed to take the pressure away from having to worry about IT issues so that you can focus on what you do best. From keeping your computers and laptops up to date, to networking a factory, Edmondson’s IT Services can provide you with the IT support you need to boost business productivity, increase customer service and secure your IT infrastructure.

benefits of IT support

IT support is so much more than your hardware and infrastructure. It's about partnering up with an IT provider than understands you and your business entirely. Here are just a couple of benefits you will experience when you invest in your IT with us!

Better manage your costs

Outsourcing your IT to a reliable provider, means that you can have fixed costs over your entire IT infrastructure. This pricing structure enables you to have controlled IT costs, budget much more efficiently, and make better financial decisions. If you only outsource your IT needs when issues arise costs can soon spiral.

Reduce the risk

Investing in an expert IT provider is the best way to ensure that your business has an IT infrastructure you can rely on. By outsourcing your IT, you reduce the chances of something going wrong. If something were to go wrong with your infrastructure, you’re able to have the peace of mind that your IT is in right hands.

Better focus on your business

At Edmondson’s IT, our Managed IT Support Services are designed to take the pressure away so that you can better focus on your business. You’re able to relax knowing your IT infrastructure is being managed by professionals. If something came up, we are only a phone call or message away!


One of the biggest benefits to outsourcing your IT is that your IT infrastructure stays up to date and compliant. This helps to maximise your business’ security against any vulnerabilities and cyber hacks.

Technical Experience

IT Support providers are known for their wide range of knowledge and technical experience, which means faster resolution time, so you save time, ensuring maximum efficiency.


As your business grows and your company’s needs change, your IT infrastructure needs to be able to keep up with your demands. With the help of an IT provider, you’re able to flex your infrastructure alongside your business.

frequently asked questions

Want to know more about our IT support services? Here are a couple FAQs to answer any questions you may have:

1. Do I need IT Support?

We understand each business is different and it may seem like some businesses don’t need IT Support. However, whether you hire an IT professional, or outsource your IT to an IT provider your business requires some level of IT support to help it run smoothly, especially in this digitalised world.

2. What are the costs?

The cost of our services depends on each business and what solutions you require. However, you can be rest assured that you’ll get the best price when working with us. We create a quote based on your business requirements that best suit you and your budget. We have a range of comprehensive services that can be adjusted and customised for your future financial plans. We also have a price match guarantee, so if you get a better price elsewhere, we’re able to match that.

3. How quickly can you help

At Edmondson’s IT Services, we have a 2-hour response window, in which one of our experts will help you with any IT issues you may have. We have a range of different communication methods so that you can have all your questions answered in a way that suits you best.

4. Is it better to hire staff or outsource my IT?

Hiring an IT professional and outsourcing your IT both have pros and cons and it is completely dependent on your business size, goals, and objectives. An in-house IT professional is ideal for small businesses that do not require extensive IT support. Hiring an IT professional is a great option if you have a small team that requires simple computing systems and a basic Microsoft 365 licence.

Outsourcing your IT support can take your business to the next level. By outsourcing your support, you will gain access to high-quality systems, expert advice, and scalable solutions that will help your business reach new heights. You will also have the opportunity to broaden your horizons and explore new services that will help you feel empowered by your IT infrastructure. Your employees will also have access to new innovations that will enable them to be more productive. Many IT service providers also invest heavily in their services through R&D, continuous personal development of their employees, and so on. This means you’ll have access to the most advanced services and answers to all your IT questions.

5. What areas do you cover?

We work with businesses nationwide to help strengthen their IT infrastructure. Despite most of our support being able to be done remotely, if you require on-site support, we’ll get an engineer sent out as soon as we can to ensure your business is always up and running.

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our IT support reviews

We have helped businesses across Yorkshire and the whole of the UK with our professional IT support services. See what some of our clients have said below:


We've used Edmondson's IT for over 5 years and they've been the perfect solution for all of our IT requirements across our 8 depots in north England. Highly recommend!


Edmondson's IT have incredible knowledge matched with friendly "always happy to help" customer service. They would always be my first call when I need an IT specialist.


We have used Edmondson's for going on 10 years for all of our hardware, software, ongoing advice and maintenance issues. We would have no hesitation recommending them.


They offer a friendly and very approachable service and no issue is never too small for them to sort. Whether they solve the issue remotely or onsite, they always make you feel that you are priority.


I have worked with Craig and his growing business for 10 years, his experience of all new tech and old helped manage old hardware which were unable to upgrade. I would recommend to any potential customers.


The team have done the IT stuff which we don't have time for ourselves: upgrading our elderly hardware, sorting out what for us was a major email headache and giving our website not so much a makeover as a renaissance.

© Edmondson's IT Services | Co. Reg. No: 07818717 | VAT Reg. No: GB122507059

pay nothing for 3 months

Get 3 months of IT support at no extra cost, by signing up to a 12 month contract.

pay nothing for 3 months on your IT support

what's included


We offer a completely customised service to support your business.


We have a price match guarantee in place to ensure you're getting the best service without compromising on quality.


Using our internal monitoring systems, we're able to fix issues before they occur.