responsive & dedicated

ABOUT US

At Edmondson's IT Services we understand that IT efficiency is crucial to every business, which means it's often a major headache. As your responsive and dedicated IT partner, we'll make sure you get the best from your business IT.

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Get in touch with us and see how we can help:

our mission

In today’s tech-savvy world, it can be difficult to keep up with all the latest technological advancements. It can be even harder to sift through the jargon and find solutions that work. This is why, our mission is to grant small to medium-sized businesses the opportunity to enhance and improve their IT infrastructure in a way that is streamlined and makes sense. With our team of experienced and certified IT support technicians and advanced internal applications and monitoring systems, we focus on preventing IT issues before they can even impact our customer's IT infrastructure.

We stand out from the crowd by providing a wide range of comprehensive IT support services which constantly grow and flex. From hardware and infrastructure to bespoke database and hosting solutions, our in-house provision will support your business at every stage of its life.

Our commitment to an innovative approach means that people can count on us to support the growth of their company. This approach focuses on our customers, who we recognise are constantly changing. An innovative approach helps us to identify new ways to tackle everyday business problems and look at new ways to support our customers. Making their needs a priority is paramount to our success.

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our philosophy

At Edmondson's IT Services, our philosophy is based on the principal of care. Care for our customers. Care for our employees. As professionals, we stand for what we believe in and we give advice based on what we know is best for our customers. Which is why we believe the old adage, "The customer is always right," is outdated in the modern world of business and can lead to a lack of mutual respect and understanding when working together. When the "customer is always right" it can prevent our customers from exploring other options and limits the advice they receive. It can also stop them from unlocking their business' full potential to reach new heights. This is why our philosophy is founded on the idea that problem-solving starts with us. This includes working together to establish a clear relationship with our customers to find solutions that work.

vision statement

"To become the region’s most trusted IT service provider."

Our vision is to become the region’s most trusted IT service provider. We aim to do this by adapting to the ever-changing market and be ahead of the curve to establish ourselves as a leader of all things IT. This means keeping a keen eye on emerging technologies and anticipating how they will impact our clients' businesses. Another essential aspect of becoming the most trusted IT service provider is establishing strong relationships with our clients. We want businesses to trust our experts and feel confident in their IT infrastructure. Our goal is to provide comprehensive support and guidance throughout the entire IT process, from implementation to ongoing maintenance and troubleshooting. We prioritize open communication, transparency, and a collaborative approach to ensure that our clients feel empowered to make informed decisions about their IT solutions.

Our customer-first approach will enable us to future-proof any IT infrastructure, providing customers with the freedom diversify their IT network. We seek to reflect on our customers and their feedback in order to motivate and push ourselves to influence and inspire change.

our core values

We are innovative

Innovation is at the forefront of IT, which is why we aim to provide businesses with innovative, personalised services that can help them achieve their strategic vision and overall business goals.

We are always growing

Growth is at the heart of our organisation, and we embody a growth mindset. This has enabled us to build a brand that is constantly evolving and thrives on exceeding expectation rather than meeting them.

We are transparent

We feel that transparency is crucial for sustaining long-term partnerships with our customers. We stand by the saying "what you see is what you get", and there are no surprises.

We are your business' right hand

As our customer's responsive and dedicated IT partner, we'll ensure they get the most out of their IT infrastructure by future-proofing their business and simplifying their IT infrastructure.

We are dedicated

Over the years, we've worked hard to establish ourselves as a company that strives for dedication in all the services we offer. Our dedication and expertise enable us to go the extra mile to understand what our customers really needs.

We give back to the community

We aim to make an impact on the way our local community functions to make it a better place for all. We are committed to grassroots sports investment, as well as charities to make a difference to the community.

our IT support reviews

We have helped businesses across Yorkshire and the whole of the UK with our professional IT support services. See what some of our clients have said below:

TOP CLASS IT SUPPORT

We've used Edmondson's IT for over 5 years and they've been the perfect solution for all of our IT requirements across our 8 depots in north England. Highly recommend!

INCREDIBLE KNOWLEDGE

Edmondson's IT have incredible knowledge matched with friendly "always happy to help" customer service. They would always be my first call when I need an IT specialist.

NO HESITATION

We have used Edmondson's for going on 10 years for all of our hardware, software, ongoing advice and maintenance issues. We would have no hesitation recommending them.

FRIENDLY & APPROACHABLE

They offer a friendly and very approachable service and no issue is never too small for them to sort. Whether they solve the issue remotely or onsite, they always make you feel that you are priority.

HIGHLY RECOMMEND

I have worked with Craig and his growing business for 10 years, his experience of all new tech and old helped manage old hardware which were unable to upgrade. I would recommend to any potential customers.

TALENTED IT PROVIDER

The team have done the IT stuff which we don't have time for ourselves: upgrading our elderly hardware, sorting out what for us was a major email headache and giving our website not so much a makeover as a renaissance.

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