How to Transfer a Call Using Your Yealink T48U

There are two types of transfers which you can do on your Yealink T48U; Blind Transfer and Attended Transfer:

Blind Transfer: A Blind Transfer is a transfer to another extension without actually initiating a call to the end destination. The call is blindly transferred to the destination

Attended Transfer: An attended transfer is a transfer where before actually transferring to the destination, the call is put on hold and another call is initiated to confirm whether the end destination actually wants to take the call or not. These two calls are then merged together.

Blind Transfer:

1. Press “Answer” soft key to answer the call or pick up the handset.
2. Press the “Transfer” soft key and enter the extension number you’d like to Transfer the call to. Press the “Transfer” soft key to complete the Transfer.

Attended Transfer:

1. Press the “Answer” soft key to answer the call or pick up the handset.
2. Press the “Transfer” soft key and enter the extension number you’d like to Transfer the call to.
3. Press the “Call” and speak to the other party.
4. If the other party would like the call to complete the Transfer with the “Transfer” Soft Key.
5. If the other party wouldn’t like the call press the “Cancel” softkey and this will resume the call with the original caller.