Microsoft 365 includes several tools that can help employees work together and maintain access to important business information.

For example, SharePoint can provide a central location for shared documents, while Teams allows colleagues to communicate, share updates and collaborate on projects. Shared mailboxes can also help ensure important enquiries aren’t tied to one employee’s individual email account.

Setting these tools up correctly can make it easier for other members of staff to take over essential tasks when someone is unavailable.