FAQs

What Should I Do When a Microsoft 365 User Leaves the Business?

Should I delete the user’s account immediately?

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What Should I Do When a Microsoft 365 User Leaves the Business?

Why is it important to manage Microsoft 365 accounts when staff leave?
Should I delete the user’s account immediately?
What should happen to the employee’s emails?
What happens to their files and documents?
Should passwords and access permissions be changed?
How long should former employee data be retained?
Can Microsoft 365 automate some of the offboarding process?
Should I delete the user’s account immediately?

Not usually. Before deleting an account, you should review what data needs to be retained, such as emails, files, contacts and calendar information.

Microsoft 365 provides a grace period after account deletion, but it's generally best to secure the account first and confirm all required data has been preserved before removing it permanently.

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