A few practical steps can help reduce disruption:

• Store important files in shared, accessible locations.
• Document essential processes and recurring tasks.
• Ensure important enquiries can be handled by more than one employee.
• Review access permissions and shared accounts regularly.
• Make sure employees understand how to use the systems available to them.
• Keep important contact details and supplier information up to date.

Reviewing these arrangements regularly can help ensure your business is prepared when someone is unexpectedly unavailable.