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What Should I Do If My Business's Email Is Hacked?

Could other accounts be affected?

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What Should I Do If My Business's Email Is Hacked?

How do I know if my business email has been hacked?
What should I do first?
Should I enable multi-factor authentication?
Should I check my email settings?
Do I need to warn my customers and suppliers?
Could other accounts be affected?

Could other accounts be affected?

Potentially. If the same password has been used for other accounts, those accounts could also be at risk. Change any reused passwords immediately and make sure every important business account has its own strong and unique password.

Your email account may also be used to reset passwords for other services, so it's worth reviewing accounts connected to the compromised email address. Your IT support provider can help identify potential risks and make sure your wider systems are properly secured.

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