FAQs

What Should I Do If My Business's Email Is Hacked?

Do I need to warn my customers and suppliers?

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What Should I Do If My Business's Email Is Hacked?

How do I know if my business email has been hacked?
What should I do first?
Should I enable multi-factor authentication?
Should I check my email settings?
Do I need to warn my customers and suppliers?
Could other accounts be affected?

Do I need to warn my customers and suppliers?

If the compromised account has sent suspicious emails, it's important to let anyone who may have received them know. Explain that the account was compromised and advise recipients not to click links, open attachments or follow payment instructions contained within the suspicious messages.

This can be particularly important if your business regularly communicates about invoices, payments or sensitive information. Warning customers and suppliers quickly can help prevent further attacks and protect your business relationships and reputation.

2 Hour Response Window

FREE IT Health Check

Price Match Guarantee

Rated Excellent On Trustpilot

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