FAQs

What Should I Do When a Microsoft 365 User Leaves the Business?

Should passwords and access permissions be changed?

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What Should I Do When a Microsoft 365 User Leaves the Business?

Why is it important to manage Microsoft 365 accounts when staff leave?
Should I delete the user’s account immediately?
What should happen to the employee’s emails?
What happens to their files and documents?
Should passwords and access permissions be changed?
How long should former employee data be retained?
Can Microsoft 365 automate some of the offboarding process?
Should passwords and access permissions be changed?

Yes. The user's password should be reset immediately and sign-in access blocked as soon as they leave the organisation.

It's also important to review any shared accounts, administrative permissions and third-party applications they had access to. Removing unnecessary permissions helps reduce security risks.

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