CCTV Footage Access Policy
At Edmondson's IT Services, we are committed to protecting and respecting your privacy.
purpose
This policy outlines the conditions under which Edmondson’s IT Services will release CCTV footage and aims to protect the privacy and security of individuals captured on our systems.
policy statement
Edmondson’s IT Services is committed to maintaining the privacy and confidentiality of individuals recorded by our CCTV systems. To uphold data protection laws and ensure the security of personal information, the following policy applies:
Public Access Requests
- CCTV footage will not be released to members of the general public under any circumstances.
- This includes requests for footage involving incidents or individuals unless legally mandated.
Law Enforcement Requests
- CCTV footage will be made available upon formal request by the Police or other lawful authorities.
- Requests must be accompanied by appropriate documentation (e.g., a written request, case number, or data access form).
Editing and Redaction
- Edmondson’s IT Services does not have the capability to edit or redact CCTV footage, including blurring or removing individuals not involved in an incident.
- As a result, footage cannot be partially released or altered to protect third-party identities.
Data Retention
- CCTV footage is retained for a limited period in accordance with our retention schedule and is then automatically deleted unless required for ongoing investigations or legal proceedings.
Privacy and Protection
- All footage is stored securely, and access is restricted to authorized personnel only.
- We are committed to complying with relevant data protection laws, including the UK GDPR and the Data Protection Act 2018.
contact
For police or legal enquiries regarding CCTV footage, please contact CCTV@Edmondsonsit.co.uk
our reviews
We have helped businesses across Yorkshire and the whole of the UK with our professional IT support services. See what some of our clients have said below:
TOP CLASS IT SUPPORT
We've used Edmondson's IT for over 5 years and they've been the perfect solution for all of our IT requirements across our 8 depots in north England. Highly recommend!
INCREDIBLE KNOWLEDGE
Edmondson's IT have incredible knowledge matched with friendly "always happy to help" customer service. They would always be my first call when I need an IT specialist.
NO HESITATION
We have used Edmondson's for going on 10 years for all of our hardware, software, ongoing advice and maintenance issues. We would have no hesitation recommending them.
FRIENDLY & APPROACHABLE
They offer a friendly and very approachable service and no issue is never too small for them to sort. Whether they solve the issue remotely or onsite, they always make you feel that you are priority.
HIGHLY RECOMMEND
I have worked with Craig and his growing business for 10 years, his experience of all new tech and old helped manage old hardware which were unable to upgrade. I would recommend to any potential customers.
TALENTED IT PROVIDER
The team have done the IT stuff which we don't have time for ourselves: upgrading our elderly hardware, sorting out what for us was a major email headache and giving our website not so much a makeover as a renaissance.
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