As 2025 draws to a close, we wanted to take a moment to look back at everything we’ve done this year. From welcoming new clients to introducing new services, from exiting new projects to fun work nights out, it’s been a year full of new chapters, personal growth and teamwork.

We’re so proud of everything our team has achieved this year and grateful to our customers continued support. So here’s a look back at some of our best highlights from 2025.

Over 200 Workstations Installed

Keeping businesses running smoothly means ensuring they have the right equipment for the job. This year, our engineers have commissioned and installed more than 200 workstations across Yorkshire and beyond.

With custom built PCs and laptops, we’ve helped businesses of all sizes upgrade their tech. Every installation has been carefully configured, tested and optimised for our clients unique needs and requirements.

More Than 25 New Customers Welcomed

We’re delighted to have partnered up with more than 25 new businesses this year, providing them with ongoing IT support, cyber security and digital development. Each new partnership represents another opportunity to help a business grow through their tech.

We’re proud to be a trusted partner for so many organisations across different industries. Whether it’s through managed IT support, server solutions or VoIP phone systems, we’re happy to deliver tailored services for our client’s unique needs.

More then 4,500 Mailboxes Managed

Email remains one of the most important communication tools in business, and this year we’ve supported over 4,500 mailboxes. From setup and migration to security and storage management, our team has kept businesses connected and protected throughout the year. With phishing and spam threats on the rise, we’ve focused heavily on email security and continuity, ensuring smooth communication and peace of mind for our clients.

An Average of 250 Service Support Calls a week

Our support team has been busier than ever, handling more than 250 service calls every week on average. Whether it’s a quick password reset, a connectivity issue or a more complex system fault, our engineers have provided fast, friendly and effective support to keep our clients businesses up and running all year round.

Average Call Resolution Time of Three and a Half Minutes

We’re particularly proud of this one. With an average call resolution time of just 3 minutes and 36 seconds, our support team has shown exactly why Edmondson’s is trusted by businesses across the UK. Quick response times and effective solutions are at the heart of what we do, and this figure highlights our commitment to providing exceptional service every day.

More then 9 Bespoke CRM Systems Created

This year, our software team designed and built over nine bespoke CRM systems for our clients. Each system was tailored to the specific requirements of the business, streamlining customer management, reporting and workflow processes. By developing custom solutions rather than relying on off-the-shelf software, we’ve helped businesses improve efficiency, reduce admin time and gain better insights into their operations.

12 Websites Designed and Built

From sleek small websites to large scale e-commerce platforms, our web team have created twelve new websites this year. Each project was crafted to reflect the individual client’s brand, goals and audience, combining functionality with modern design.

Team Events and Industry Exhibitions

2025 wasn’t all about screens and servers! Our team enjoyed getting out and about this year, attending a range of events and exhibitions, including local business expos like My Chamber in Wakefield, team-building days like axe throwing in Leeds and the annual Bobtown Beer Bash beer festival. These events gave us the chance to connect with other professionals, learn about emerging technologies and, most importantly, have fun with our colleagues.

Looking Ahead to 2026

As we move into a new year, we’re more excited than ever about what’s to come. Technology is constantly evolving, and we’ll continue giving our customers the best support out there. From IT support and telecoms to software development and cloud services, our goal remains the same, to deliver reliable, proactive and innovative solutions that make technology work for you.

To all our clients, partners and followers, we’d like to say a huge thank you for being part of our journey this year. Your trust and support mean everything to us, and we can’t wait to keep building on our success together in 2026.

From everyone at Edmondson’s, have a fantastic Christmas and a happy New Year!