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SIP vs VoIP: Understanding the Key Differences
VoIP, in simple terms, refers to the technology used to send phone calls over the internet in packets, turning analogue voice signals into digital data. Now, SIP is a little different. It is a signalling protocol that initiates, maintains, adjusts, and terminates real-time sessions involving video, phone, text, and other communication services across IP networks.
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The Difference Between Blagging and Phishing
Phishing and blagging are both forms of cyber attacks that are designed to trick people into handing over their sensitive information.
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Understanding IT Maintenance: Exploring the 4 Main Types
IT maintenance involves keeping information technology (IT) systems running smoothly, efficiently, and securely.
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How Safe is Public WiFi?
The question of how safe it is to use public WiFi remains a significant concern in terms of cybersecurity. Understanding the risks associated with connecting to these networks and implementing safety measures is crucial for protecting your personal information online.
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ChatGPT vs Microsoft Copilot
In the past few months, we’ve seen a rise in Artificial Intelligence (AI), leading to the emergence of lots of new AI tools and software. Two big players in this field are Microsoft Copilot and ChatGPT. These two tools have been a driving force in increasing innovation within this field.
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The Different Types of Microsoft 365 Mailboxes & Their Uses
Within Microsoft 365, there are different mailbox types that each serve diverse user needs. These mailboxes range from individual user inboxes for daily communication to shared and resource ones for collaboration, all of which improve workplace productivity and efficiency.
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6 Benefits of Microsoft OneNote to Help You Improve Your Workflow
In this blog, we cover the many benefits of Microsoft OneNote to help you maximise your workflow.
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Microsoft Copilot for Small Businesses
The wait is finally over. Microsoft has expanded Copilot for Microsoft 365 to businesses of all sizes.
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6 Benefits of Wired Networks for Reliable Connectivity
In this blog we cover the many benefits of wired networks including speed, reliability, cost-effectiveness, and security.
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Edmondson’s IT Services 2023 Round-up
What a year 2023 was. This year was full of adventures, from getting muddy in the Great Northern Mud Run to abseiling down a 45-meter building.
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Microsoft Edge vs Google Chrome: Choosing the right browser for you
Microsoft Edge and Google Chrome have been in some serious competition for some time. Read this blog to find out which is best for you.
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How to Increase Productivity With Keyboard Shortcuts
Increasing business productivity is a great way to streamline your workflow as well as save money and save time. One often-overlooked way to boost productivity is by utilising keyboard shortcuts.
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How to Stay Safe Online During Black Friday
It is safe to say that Black Friday is the biggest shopping event of the year. This means a rise in the threat of falling victim to cybercriminals who are looking to take advantage of those looking to snag a quick bargain.
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Microsoft Copilot: Microsoft’s New AI Assistant
Microsoft Copilot is the latest AI tool by Microsoft aimed to help improve user experience across Microsoft’s various applications and platforms. In this blog, we outline the different features of Copilot that you can use to speed up your everyday business routine.
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Common Cybersecurity Threats for Small Businesses
NCSAM serves as a reminder that cybersecurity is a shared responsibility, and everyone has a role to play in creating a safer and more secure online environment. Which is why this blog discusses the common cybersecurity threats small businesses suffer from as well tips for businesses to help boost their online security.
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What is Sustainable IT?
Sustainable IT, also known as Green IT, refers to the production, use, and disposal of technology in a way that creates a positive impact on the environment. The goal of sustainable IT is to reduce the overall negative impact on the environment while meeting the needs of individuals and businesses.
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Birmingham City Council’s IT disaster
Birmingham City Council, the largest in Europe, has found itself in a financial situation as a result of a series of costly expenditures and expensive investments. The investments the council put all their financial resources into, one of them being an IT system, essentially failed.
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Cyber Security and Data Privacy for Small Businesses
Cyber security and data privacy has been a hot topic for businesses in recent years. This is due to a new-found emphasis being placed on the importance of cybersecurity and keeping your data safe. In this blog, we provide the common vulnerabilities small businesses face when concerned with cyber threats, the cost of ignoring cyber security, and cost-effective solutions you can implement to protect you and your business.
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Best Practices for Data Backup to keep your data safe
Data security is a top priority for any business. It not only helps to prevent data loss, but it also acts as an extra layer of defence between your company and cyber criminals. This blog discusses the importance of data backup as well as best practices you can use to improve your data security.
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How to Better Manage Your IT budget
Having an IT budget is essential and is an important step toward better financial control. However, managing your IT budget can be difficult. In this blog we discuss how to better manage your IT budget in a way that suits your business.
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Buying or leasing: Should you buy your IT infrastructure or pay monthly?
When working with an IT provider, you will frequently have the option of purchasing or leasing your hardware. In this blog, we discuss the advantages and disadvantages of buying and leasing, as well as which is best for your business.
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ChatGPT: The pros and cons for businesses
Since its launch in November last year, OpenAI's ChatGPT has been revolutionising the way businesses work. In this blog, we will discuss the benefits and drawbacks of using ChatGPT, as well as whether it is a tool you should use in your business.
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The Benefits of CCTV for Businesses
A robust CCTV system is an essential tool for any business, regardless of size. We’ve listed a couple of benefits for having CCTV for your business, including enhanced employee protection, and reduced theft:
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How to secure your WordPress website
Despite the fact that WordPress is a generally secure platform, it can be vulnerable to cyberattacks if you do not take the necessary security precautions. This blog discusses the importance of securing your WordPress website as well as the steps you can take to secure your website.

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