VoIP stands for Voice over Internet Protocol, which means phone calls are made using an internet connection instead of a traditional copper landline. In simple terms, rather than sending your voice through physical phone wires, VoIP converts it into a digital signal and transmits it over the internet.

Unlike traditional phone lines, VoIP allows far more flexibility. Calls can be made and received from a desk phone, mobile, or computer, and additional features such as call forwarding, voicemail, and video conferencing come as standard. VoIP systems also scale easily as your business grows, without needing new hardware or complicated installations.

At Edmondson’s, our VoIP systems are powered by 3CX, offering crystal-clear call quality and full control through a user-friendly dashboard.