ISDN To Be Switched Off

ISDN (Integrated Services Digital Networks) is set to be switched off in 2025, it is time to upgrade to a VoIP phone system. So what is ISDN? It is a circuit-switched telephone system that transmits data and voice over a digital.
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ISDN To Be Switched Off

ISDN (Integrated Services Digital Networks) is set to be switched off in 2025, it is time to upgrade to a VoIP phone system. So what is ISDN? It is a circuit-switched telephone system that transmits data and voice over a digital.

Openreach plan to end all PSTN and ISDN services in 2025, marking the biggest change in the telecoms industry for over 30 years. It is no longer economic for Openreach to run outdated systems based on copper wire. They plan to stop providing ISDN and PSTN in 2023 to move to a full migration by 2025. It’s important that businesses prepare to switch to a more advanced VoIP solution. These offer higher speeds, lower maintenance as well as a range of other benefits. Switching to a VoIP phone system comes with many benefits, and we’re going to outline them below:

  • Powerful & Customisable
    3CX is a software-based, open standards IP PBX that offer complete Unified Communications. 3CX provides an incredibly powerful and customisable PBX. It is designed for any sized business and comes with many features that can highly benefit and impact your business.
  • Quickly See Who Is calling
    Using the 3CX VoIP phone system, you can quickly see who’s calling, who’s available, call statistics, and much more. Adding functionality is easy, integrate with other applications such as a CRM system, Salesforce, Microsoft Outlook, Microsoft 365, Zendesk, and many more. 
  • Easy Installation
    3CX can be installed anywhere and on any device including your PC, laptop, Mac, Android, and iPhone. This means you’re able to work from anywhere and make calls from your business line no matter the location.
  • Professional Customer Service
    You can direct your customers to call exactly where you need them, which means your customer service process is seamless. You can also set up a virtual receptionist, have direct dials for certain departments, and transfer to a mobile number as and when you need to. 

As well as these features, you also have full access to unified communications. Features include video conferencing, UK & International area code calls, notifications, built-in call reports, and much more.

Upgrading your phone to a VoIP system has multiple benefits. To find out how 3CX can help your business by enhancing your customer service and improving your communication visit:
edmondsonsit.co.uk/voip-phone-system

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5 Changes in Computing We Should Look Out for in 2025
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Why Solicitors Should Become Cyber Essentials Certified
Cyber security is one of the most important challenges facing solicitors today. The sensitive data you manage, combined with financial transactions, makes you a high value targets to hackers. The Cyber Essentials scheme is backed by the UK government and is designed to help safeguard law firms and protect you against cyberattacks. The Law Society recommends all solicitors to apply for the Cyber Essentials scheme to protect themselves and reassure their clients that all their personal dater and information will be safe from cyberattacks.
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Making the move from POP/IMAP to Microsoft Exchange
For many businesses, email is the key to fast, convenient communication, whether that be between clients, suppliers or internal teams. Two of the most common email protocols are POP (Post Office Protocol) and IMAP (Internet Message Access Protocol), which are widely available and easy to set up. However, for businesses looking to scale up, improve collaboration or enhance their data security, Microsoft Exchange offers a range of advantages. Here’s a closer look at some of the differences and why upgrading to Microsoft Exchange could be the right move for your business.

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