Birmingham City Council’s IT disaster

Birmingham City Council, the largest in Europe, has found itself in a financial situation as a result of a series of costly expenditures and expensive investments. The investments the council put all their financial resources into, one of them being an IT system, essentially failed.

Birmingham City Council’s IT disaster

Birmingham City Council, the largest in Europe, has found itself in a financial situation as a result of a series of costly expenditures and expensive investments. These expenditures ultimately led to the council declaring itself bankrupt. The investments the council put all their financial resources into, one of them being an IT system, essentially failed.

The council had invested in a £13million Oracle IT (the world's leading database management company) system with the hopes of it streamlining and simplifying payments across its public services. However, due to delays in the project, technical difficulties, and cost overruns, it has led to a spiralling of costs and the council losing control over most aspects of the project. Documents dating back to March 2022 show that costs have already risen from £19 million to £38 million. The council will now have to pay up to £100 million to rectify the project and get it back on track.

The project - which was approved back in 2019 - was set to go live in April 2022. However, due to the loss of control with the council led to several delays. The system is now set to go live in 2024.

The council took full accountability by confirming that Oracle IT is not to be blamed for. They also confirmed that the way they implemented the system had caused many issues.

According to sources, the council is sometimes unaware of who owes them money and has been using credit cards to pay outstanding invoices.

Importance of an IT budget:

This case highlights the major importance of having an IT budget, and what happens when budgets are overlooked. Excessive IT spending can seriously harm your finances while generating little return on investment. Despite the fact that Birmingham City Council has spent millions of pounds on this 'investment,' they have received no return. A budget can help in financial planning and allow you to make more informed business decisions. It allows you to track your expenses, prioritise your spending, and see where your money is going and where it should be going. It also allows you to be more proactive with your spending, putting a stop to areas where you may be overspending and allocating more resources to areas where you may be under spending. Read more about the importance of having an IT budget and managing your IT budget.

'}}
Preparing for Post-Holiday Downtime: Why January is the Perfect Time for IT Upgrades
As the holiday season winds down, your business has the perfect opportunity in January’s quiet period to regroup and plan for the year ahead. This post-holiday downtime is the ideal period to look at your IT infrastructure, bring in new upgrades and ensure your systems are ready for the challenges and opportunities of the coming year.
'}}
How IT Support Can Help Avoid Holiday Downtime and Keep Your IT Systems Secure Over the Festive Period
As the holiday season approaches, businesses often wind down, with many employees taking time off to enjoy the festivities. However, this period of reduced activity can also bring unique challenges for IT systems, from heightened cybersecurity risks to unexpected technical issues. Proactively managing these risks with the help of dedicated IT support can ensure your business enjoys a smooth and secure festive period without any unexpected downtime. 
'}}
Understanding Backup and Disaster Recovery: What You Need to Know for Your Business
In today’s digital age, data is the lifeblood of every business. From customer information and financial records to operational data and proprietary strategies, the loss of critical data can have devastating consequences. Yet, many business owners overlook one of the most vital aspects of their IT infrastructure, a strong and effective backup and disaster recovery (BDR) plan.

© Edmondson's IT Services | Co. Reg. No: 07818717 | VAT Reg. No: GB122507059

pay nothing for 3 months

Get 3 months of IT support at no extra cost, by signing up to a 12 month contract.

pay nothing for 3 months on your IT support

what's included

BESPOKE SUPPORT

We offer a completely customised service to support your business.

PRICE MATCH GUARANTEE

We have a price match guarantee in place to ensure you're getting the best service without compromising on quality.

PROACTIVE SUPPORT

Using our internal monitoring systems, we're able to fix issues before they occur.