phone line replacement service
PHONELINE+
At Edmondson's IT Services we understand that your phone number is essential to your business. PhoneLine+ has been designed to replace your traditional landline service using VoIP technology to deliver calls over a broadband network.
speak to an expert today
Get in touch and see how we can help:
why do you need PhoneLine+?
Public-switched telephone network is being turned off! In order to keep your phone and number working you need to move to a new network where voice calls are delivered using the same infrastructure as data using VoIP (Voice over Internet Protocol) technology. If you already have a broadband service then it is likely that it will be able to support PhoneLine+.
manage unanswered calls
With PhoneLine+ you can use the voicemail option and record a personal greeting or select a previous message that has been stored in your media library.
You can choose to have your calls diverted to a colleague or redirect them to an external phone, and elect to have the calls announced and the number displayed, so that the calls are answered appropriately. If you are diverting calls to your personal mobile, then PhoneLine+ makes it easy to identify business and non-business calls.
PhoneLine+ also allows you to set your out of hours for each day. You can set a specific out of hours message and choose how you want the calls to be directed when your business is closed giving you the ability to manage your customers expectations.
hassle-free switch
At Edmondson's IT Services, we can update and maintain your phone system. As an account administrator, you have complete control over who is a subscriber in your company which makes it easy to add and remove users as well as relocating any phone numbers when required.
With PhoneLine+, there is no need to start over again. You can take your existing phone number with you, ensuring there is no disruption for your customers and saving you money on your marketing materials.
our reviews
We have helped businesses across Yorkshire and the whole of the UK with our professional IT support services. See what some of our clients have said below:
TOP CLASS IT SUPPORT
We've used Edmondson's IT for over 5 years and they've been the perfect solution for all of our IT requirements across our 8 depots in north England. Highly recommend!
INCREDIBLE KNOWLEDGE
Edmondson's IT have incredible knowledge matched with friendly "always happy to help" customer service. They would always be my first call when I need an IT specialist.
NO HESITATION
We have used Edmondson's for going on 10 years for all of our hardware, software, ongoing advice and maintenance issues. We would have no hesitation recommending them.
FRIENDLY & APPROACHABLE
They offer a friendly and very approachable service and no issue is never too small for them to sort. Whether they solve the issue remotely or onsite, they always make you feel that you are priority.
HIGHLY RECOMMEND
I have worked with Craig and his growing business for 10 years, his experience of all new tech and old helped manage old hardware which were unable to upgrade. I would recommend to any potential customers.
TALENTED IT PROVIDER
The team have done the IT stuff which we don't have time for ourselves: upgrading our elderly hardware, sorting out what for us was a major email headache and giving our website not so much a makeover as a renaissance.
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