What it means to be a Microsoft Gold Partner

We are proud to announce that we have achieved Microsoft Gold Partner status. This achievement demonstrates the company's commitment to advancing Microsoft technologies and showcases our wealth of knowledge and experience within the industry. This is a very important stage in the development of our company as it demonstrates our dedication as a Microsoft partner to consistently evolve and enhance our Microsoft Services.

Becoming a Microsoft Gold Certified partner is a measure of quality, indicating that we have created solutions around Microsoft products and technologies that help clients achieve their goals. Only the top 1% of Microsoft Partners worldwide are Gold Certified. Microsoft Gold Certified Partners have been assessed, approved and certified by Microsoft to meet the rigorous standards set by Microsoft. We are proud to be a Microsoft Gold Partner and to be able to offer our expertise and services to customers who place a high value on their IT infrastructure. Microsoft Gold Partners are carefully vetted and thoroughly trained to ensure that they maintain the highest level of competency.

Achieving Gold Partnership requires a wealth of technical knowledge that is more than simply fundamental knowledge. It requires a specified number of people to pass complex tests, and failing to pass these tests can hinder your ability to achieve the partnership.

What does this mean for you?

Innovative Solutions

Our Microsoft Gold Partner status allows us to offer our clients the very latest available Microsoft technologies. As a Gold Partner, we're able to keep up with the fast pace at which Microsoft releases new updates and technology advancements, ensuring you get the most up-to-date information on what's out there. This allows your business to successfully leverage the latest technology solutions. Our partnership with Microsoft allows us to keep our team on the cutting edge of technology and to better serve our customers.

Expert Advice

Working with a Microsoft Gold Partner provides you with the added benefit of working with experts that have shown the exact skill sets you require. With this degree of in-house experience, Gold Partners simply do not need to contact Microsoft as frequently, which means your problems are resolved faster. Because of our degree of expertise, we are also qualified to give you expert guidance to help revolutionise your business. We work in close connection with Microsoft sellers, as well as their technical and support teams to make sure customers gain maximum value from their investment in Microsoft technology.

Exclusive Products

Gold Partners have access to licences for demos and development. This allows us to develop test products for customers without the financial requirement of buying licenses. This gives us the freedom to test ideas for clients, without customers having to commit to a monthly licence. With this, customers can test the solutions they’re interested in beforehand to ensure they are the right fit for your business.

Firms that are Microsoft Gold-Certified also receive ongoing news, updates, and relevant information from Microsoft, ensuring that you are obtaining the most up-to-date software.

Technical Support

Sometimes some issues can only be fixed by Microsoft. Microsoft Gold Partners have the advantage of getting expert help or advice directly from Microsoft at rapid speeds. As a gold partner, we have a direct link with Microsoft to enable us to improve our response times and help get your query dealt with as quickly as we can.

Improved Customer Service

One of the key benefits we see from reaching this partner level is improved customer service - having access to Microsoft resources allows us to fix issues faster, which leads to higher customer satisfaction. We also observe an improvement in our capacity to give relevant and timely solutions. This offers our clients trust that they are dealing with specialists that understand their requirements and can provide the best solutions available.

Why Choose Us?

Your business needs to be supported by experts, who understand your industry and can provide you with the highest quality of services. At Edmondson’s IT Services, we strive to understand your business and aim to provide you with the expertise required to solve your business problems faster. When you invest in services from a Microsoft Gold Partner, you're gaining access to the support required to solve your business problems faster.

We understand that every business is unique, which is why we tailor our services specifically to your needs. Our goal is not only to ensure that you are happy with our work, but also that you feel confident in our abilities as a company.