Whitelisting an email in Outlook is important to make sure that important emails from specific senders do not end up in your junk or spam folder. This is especially important for emails from trusted sources, such as your colleagues or clients. Here is a step-by-step guide on how to whitelist an email in Outlook:

On Desktop (Microsoft Outlook)

1. Open up Outlook and go to your inbox.

2. Navigate to the "Home" tab> Find the "Junk" drop-down menu> Click "Junk Email Options."

3. In the "Junk Email Options" window, click on the tab labelled "Safe Senders."

4. To add a new safe sender, click on the "Add" button to whitelist an email in Outlook.

5. A smaller window will pop up, prompting you to enter the email address or domain you want to whitelist. Type in the desired email address or domain, and then click "OK."

6. Now email addresses or domains you've whitelisted will not be marked as junk.

Adjust Junk Email Filter Settings

If legitimate emails are still being sent to your junk folder, you may need to adjust your junk email filter settings.

1. Open up the "Junk Email Options."

2. Find the "Options" tab. From here you can change your junk email filter settings. Choose either "Low" or "No Automatic Filtering" to reduce the risk of mislabeling legitimate emails as junk while still providing some spam protection.

On Web Version (Outlook.com)

1. Open up the web version of Outlook.

2. Click on the "Settings" gear icon in the upper-right corner of the Outlook web interface.

3. In the settings menu, go to the "Mail" section and select "Junk Email."

4. Under the "Safe senders and domains" section, click on the "Add safe sender" button> Enter the email address or domain you want to whitelist and press "Enter."

5. Now email addresses or domains you've whitelisted will not be marked as junk.

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