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Can AI Help Your Business?

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AI is quickly becoming more and more vital in the everyday operations for small and medium-sized businesses; From streamlining admin tasks to enhancing customer experience, AI has the potential to transform how businesses work. But, as with any new technology, it’s important to understand both the benefits and the risks that come with it.

In this post, we’ll look at how AI could help small and medium sized business and what the future might hold if it’s not used responsibly.

How Can Businesses Use AI (And What to Watch Out For)

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Artificial intelligence is no longer just a buzzword, it’s a practical tool that businesses worldwide are using every day to save time, cost, resources, and to boost their productivity. Whether it’s for customer service, marketing or streamlining internal processes, AI can make a big impact. But with so many different choices out there, it can be hard to know which one is the best fit for your business.

IT Nightmares: Some of the Worst Tech Fails in History

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In the world of tech, things always go to plan… until they don’t. From minor glitches to catastrophic crashes, IT failures can disrupt businesses, damage reputations and sometimes, in the worst instances, put lives at risk. At Edmondson’s, we’re all about keeping things running smoothly, but we also know there’re lessons to be learned from past disasters. So, with that in mind, here’s a look back at some of the most infamous tech fails in history and what they can teach us in future.

Digital Resilience: Why Strong Cybersecurity Matters Now More Than Ever

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Cybersecurity is no longer just a concern for large corporations. In 2025, with digital threats becoming more sophisticated and regulation tightening across Europe and the UK, strong cybersecurity is essential for businesses of every size. Small and medium-sized enterprises are particularly vulnerable, often lacking the resources to adequately protect themselves against the increasing number of cyberattacks.

Top 5 Cyber Threats Facing Small Businesses in 2025

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Cyber threats are evolving fast, and small businesses are often the easiest targets. With fewer resources and limited in-house IT, many SMEs are vulnerable to attacks that can cause major disruption, reputational damage and financial loss. At Edmondson’s, we believe that understanding the risks is the first step in defending against them. Here are five of the biggest cyber threats small businesses are likely to face in 2025, along with what you can do to stay protected.

What To Do If You Lose Your Phone: Steps To Help You Stay Safe and Secure

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We all know losing your phone can be incredibly stressful and worrying, especially when you think about all the personal information it holds. Whether it’s been misplaced or stolen, knowing what to do straight away can make all the difference in protecting your data and restoring your peace of mind. In this guide, we’ll walk you through the key steps you should take if you find yourself without your device.

The Big Landline Switch-Off: What It Means for Your Business Phone Systems

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If your business still relies on a traditional landline phone system, you’ll need to prepare for some major changes. In 2025, across the UK, BT will be switching off the Public Switched Telephone Network (PSTN), commonly referred to as landline. This change marks the end of analogue phone lines and is something all businesses will need to be prepared for.

Managing Multiple Companies? Why Jobtracker Could Be Your Best Friend

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Running one business is demanding enough; Managing multiple companies, that takes organisation, clear communication and reliable systems. Whether you’re overseeing separate business units, sister companies or a group of brands under one roof, it’s essential to stay on top of customers, tasks and projects without letting anything fall through the cracks. That’s where Jobtracker CRM comes in.

Protecting Your Premises with CCTV: What You Should Be Considering Before You Invest In Security Cameras

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Keeping your business premises safe is more important than ever. With theft, vandalism and trespass all posing threats to businesses of all sizes, having a reliable CCTV system in place is one of the most effective ways to protect your assets, staff and property. But before you go ahead and install security cameras, there are a few key things you should consider to make sure you’re getting the most out of your money.

What 3 Months Free IT Support Means For Your Business

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At Edmondson’s IT Services, we understand that choosing a new IT support provider is a big decision. That’s why we offer 3 months free IT support when you sign up for a 12-month contract. It gives you the chance to experience our services first-hand without the pressure of immediate costs. But what exactly do you get during those three months? Let us walk you through it.