professional & reliable
IT SUPPORT
Based in West Yorkshire, Edmondson's IT Services provide IT support services to small to medium-sized businesses across the UK. We understand that having a well structured IT infrastructure sets a great foundation for your business.
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how can Edmondson's IT help
Our IT support services are specifically designed so that you do not have to worry about IT issues.
supporting IT needs
Our internal applications and monitoring systems will identify and prevent IT issues before they have already impacted. Whether you need a hands-on approach, or just the comfort of knowing that your IT systems are working accordingly, we’re only a phone call away.
As an IT support company, our support services are designed to take the pressure away from having to worry about IT issues so that you can focus on what you do best. From keeping your computers and laptops up to date, to networking a factory, Edmondson’s IT Services can provide you with the IT support you need to boost business productivity, increase customer service and secure your IT infrastructure.
benefits of IT support
IT support is so much more than your hardware and infrastructure. It's about partnering up with an IT provider than understands you and your business entirely. Here are just a couple of benefits you will experience when you invest in your IT with us!
frequently asked questions
Want to know more about our IT support services? Here are a couple FAQs to answer any questions you may have:
We understand each business is different and it may seem like some businesses don’t need IT Support. However, whether you hire an IT professional, or outsource your IT to an IT provider your business requires some level of IT support to help it run smoothly, especially in this digitalised world.
The cost of our services depends on each business and what solutions you require. However, you can be rest assured that you’ll get the best price when working with us. We create a quote based on your business requirements that best suit you and your budget. We have a range of comprehensive services that can be adjusted and customised for your future financial plans. We also have a price match guarantee, so if you get a better price elsewhere, we’re able to match that.
At Edmondson’s IT Services, we have a 2-hour response window, in which one of our experts will help you with any IT issues you may have. We have a range of different communication methods so that you can have all your questions answered in a way that suits you best.
Hiring an IT professional and outsourcing your IT both have pros and cons and it is completely dependent on your business size, goals, and objectives. An in-house IT professional is ideal for small businesses that do not require extensive IT support. Hiring an IT professional is a great option if you have a small team that requires simple computing systems and a basic Microsoft 365 licence.
Outsourcing your IT support can take your business to the next level. By outsourcing your support, you will gain access to high-quality systems, expert advice, and scalable solutions that will help your business reach new heights. You will also have the opportunity to broaden your horizons and explore new services that will help you feel empowered by your IT infrastructure. Your employees will also have access to new innovations that will enable them to be more productive. Many IT service providers also invest heavily in their services through R&D, continuous personal development of their employees, and so on. This means you’ll have access to the most advanced services and answers to all your IT questions.
We work with businesses nationwide to help strengthen their IT infrastructure. Despite most of our support being able to be done remotely, if you require on-site support, we’ll get an engineer sent out as soon as we can to ensure your business is always up and running.
switch your IT provider in 5 steps
step 1 - FREE IT Health Check
One of our experienced engineers will visit your business to gain an understanding of the infrastructure you currently have in place. We'll do a full examination of your current IT, and if necessary, offer any recommendations we have that can improve your business. At this stage, you'll get to know Edmondson's IT and how we work. Feel free to ask our engineer any questions you may have.
step 2 - Receive a Proposal
Once your IT health check is complete, you will receive a proposal no longer than 24hrs after our on-site visit. The proposal will contain information on which IT recommendations we have and why we recommend them. We have a price match guarantee, so there's no doubt we can save your business some pennies.
step 3 - Approval To Migrate
Once you have agreed to switch to Edmondson's IT Services, you can grab a cuppa because we'll do the rest! This includes liaising with your current IT provider to agree on a date for the switch over, causing you to have as little down-time as possible.
step 4 - The Transition
At Edmondson's IT Services we make switch-overs seamless, we have a designated engineer onsite to migrate any of your hardware/software, all whilst communicating with your current provider to ensure that you can continue working with minimum interruptions.
step 5 - Go Live!
Once you have switched to Edmondson's IT Services, we then manage all of your IT infrastructure. We have up-to-the-minute alerts to be able to prevent any issue before it happens, and if ever you have any concerns or questions - our engineers are always more than happy to help!
our IT support reviews
We have helped businesses across Yorkshire and the whole of the UK with our professional IT support services. See what some of our clients have said below:
TOP CLASS IT SUPPORT
We've used Edmondson's IT for over 5 years and they've been the perfect solution for all of our IT requirements across our 8 depots in north England. Highly recommend!
INCREDIBLE KNOWLEDGE
Edmondson's IT have incredible knowledge matched with friendly "always happy to help" customer service. They would always be my first call when I need an IT specialist.
NO HESITATION
We have used Edmondson's for going on 10 years for all of our hardware, software, ongoing advice and maintenance issues. We would have no hesitation recommending them.
FRIENDLY & APPROACHABLE
They offer a friendly and very approachable service and no issue is never too small for them to sort. Whether they solve the issue remotely or onsite, they always make you feel that you are priority.
HIGHLY RECOMMEND
I have worked with Craig and his growing business for 10 years, his experience of all new tech and old helped manage old hardware which were unable to upgrade. I would recommend to any potential customers.
TALENTED IT PROVIDER
The team have done the IT stuff which we don't have time for ourselves: upgrading our elderly hardware, sorting out what for us was a major email headache and giving our website not so much a makeover as a renaissance.
our policies
© Edmondson's IT Services | Co. Reg. No: 07818717 | VAT Reg. No: GB122507059